Request deletion by email

We're here to help.

Fill in the details below to prepare an email to hello@aphexon.com. Your email app will open with the request ready to send.

Important: This page does not send or delete anything automatically. After your email app opens, review the request and press Send. If no email app opens, use the direct email link below.


Prefer to email directly?
hello@aphexon.com โ†—

Suggested subject: Delete my BabyApp account

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Option 1 ยท In the app

If your version offers an account-deletion action, open BabyApp's account settings and follow its confirmation steps. You can always use the email option on this page if you cannot access the app.

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What happens next?

We may verify ownership through your registered email address or another proportionate step. After verification, we process deletion of the account and associated data controlled by that account in active BabyApp systems, subject to lawful retention exceptions and shared-data ownership rules.

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Before you request

Do not email passwords, OTPs, identity-document photos or your baby's medical information. Uninstalling BabyApp does not delete your cloud account.

What deletion covers

What happens to your information?

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Data removed from active systems

Following verification: your BabyApp account and authentication record, baby profiles and care records controlled by your account, and uploaded files where applicable.

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Data that may remain temporarily

Restricted backups may persist until the production backup cycle expires. Limited information may be retained for applicable legal, billing, security or fraud-prevention reasons. Contact us for the retention periods applicable to your request.

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Shared caregiver records

Deletion of shared information depends on who controls each record and the app's sharing rules. Another caregiver's independently owned account is not automatically yours to delete.

Have a Google Play subscription? Deleting your BabyApp account does not necessarily cancel future Google Play charges. If subscribed, cancel separately via Google Play subscription management โ†—.

Questions? hello@aphexon.com ยท Privacy Policy ยท Terms of Service